myChef

Terms and Conditions

Last updated: 19 August 2026

These Terms govern your use of myChef, operated by Mychef App Plataforma Digital LTDA, CNPJ 59.718.921/0001-37, Rua Francisco Rocha, 198, Batel, Curitiba/PR, CEP 80420-130.

They apply together with the Privacy Policy. If you do not agree, do not use myChef.

The Portuguese version at mychef.com.br/pt/terms-and-conditions governs for users in Brazil.

1. What myChef is

myChef is a marketplace. We connect customers with independent personal chefs and support the contracted service (discovery, booking, payment hold, messaging). We are not the chef’s employer, agent or representative, and we are not a party to the meal itself.

Chefs cook in the customer’s home (or another address you give us) as independent contractors. Food, timing on the day, and kitchen practice are the chef’s professional responsibility. myChef’s job is the platform: listing, booking, payment and support.

These Terms cover:

  • the website mychef.com.br
  • web booking and payment on app.mychef.com.br
  • the iOS and Android app
  • WhatsApp and email we send about a booking
  • the myChef ChatGPT app (MCP tools / OpenAI plugin)

2. Who may use it

You must be 18 or older. You must give true contact and address details. You may not use myChef to harass chefs, scrape listings, probe /mcp, or book with stolen payment methods.

We may suspend a user, lead or booking that breaks these Terms or looks like fraud.

3. Accounts

Some features (the app, chef tools, reviews, chat) need an account via Google, Apple or Firebase. You are responsible for that login. Web booking and ChatGPT booking can start without an app account; we still create a customer record from the name, email and phone you give.

How to delete an app account: deleting-accounts.

4. Bookings and payment

A listing, a quote or an available slot is not a confirmed booking.

  1. You pick a chef, package, quantity, date/time and address.
  2. We hold the slot as awaiting payment (usually 72 hours, unless a voucher covers the total).
  3. You pay on myChef by card (Stripe) or Pix (Asaas). We do not take card numbers, CPF or Pix keys inside ChatGPT.
  4. The chef then accepts or refuses. You are charged for a service the chef accepted. If they refuse, we follow the refund rules shown at checkout.
  5. After the service, you can review the chef.

Prices are in BRL. The total shown at quote/checkout is the one that matters (package, add-ons, cleanup, groceries, commute where charged, service fee, voucher). Chef cancellation rules (cutoff hours and refund percentages) are on the chef’s profile and in the booking.

Unpaid holds expire. Abandoned ChatGPT or web leads may get resume emails and WhatsApp until you unsubscribe or the sequence ends.

5. ChatGPT app (MCP / OpenAI plugin)

Using myChef inside ChatGPT is using myChef. OpenAI is a separate service; your chat with ChatGPT is under OpenAI’s terms and privacy policy.

When ChatGPT calls our tools it talks to POST /mcp. Read-only tools (cities, search, chef profile, availability, quote) do not book anything. start_booking stores your name, email and phone as a lead only after you agree in that conversation to share them and to receive email/WhatsApp. reserve_booking creates the same real booking as the website. Payment still happens on our pages.

You must not ask the assistant to take a card, CPF or Pix in the chat. You must not treat a quoted price or a listed slot as guaranteed until reserve_booking succeeds and you pay.

A booking started in ChatGPT is bound by these Terms and by the Privacy Policy, including the tool table in section 8 of that policy.

6. Customers and chefs

Customers give a service address the chef can actually reach, flag dietary needs honestly, and treat the chef and their equipment with ordinary care.

Chefs keep availability, menus and prices accurate, show up for accepted bookings, and handle customer data only to perform that booking (see the Privacy Policy). Verification (CPF/CNPJ, ID, selfie, Pix) is required to receive payouts. The chef forum has its own rules.

myChef may hide a chef profile, refuse a payout that fails compliance checks, or cancel a booking for safety or fraud.

7. Content and intellectual property

myChef’s name, site, app and listings layout are ours or our licensors’. Chefs own their photos, menus and bios; by publishing them on myChef they let us show them on the website, app and ChatGPT tools. Reviews you submit may appear on the chef’s public profile after moderation.

Do not copy chef content off the platform for a competing listing.

8. Liability

The platform is provided as available. We work to keep listings and availability honest, but a slot can be taken, a chef can refuse, or a kitchen can fail on the day.

To the extent Brazilian consumer law allows, myChef is not liable for the chef’s cooking, for allergy incidents you did not describe in the booking, or for OpenAI’s behaviour in ChatGPT (wrong quotes the model invents instead of calling quote_booking, for example). Use the tool-returned numbers.

Nothing here limits liability that Brazilian law does not let us limit (including CDC rules that apply to you as a consumer).

9. Changes, law, contact

We may update these Terms. The date at the top is the current version. Material changes may be announced by email or in the app. Keep using myChef after that date means you accept the new text.

These Terms are governed by the laws of Brazil and the State of Paraná. Courts of Curitiba, Paraná have jurisdiction, without prejudice to consumer-forum rules that apply to you.

myChef · Mychef App Plataforma Digital LTDA
Rua Francisco Rocha, 198 — Batel, Curitiba/PR — 80420-130
contato@mychef.com.br